All Systems Operational

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Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
Webportal Operational
90 days ago
99.98 % uptime
Today
Certified Document Archiving Solution Operational
90 days ago
100.0 % uptime
Today
Scheduled maintenance on test environments Operational
Sandbox Environment Operational
Stage Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 25, 2026

No incidents reported today.

Aug 24, 2026

Authentication Failures for API Clients
Resolved - We have observed authentication failures starting at 09:49. Our team immediately started working towards identifying the root cause and implementing a resolution.

A fix has been deployed, and authentication services are now operating normally since 10:21. We are currently monitoring the environment closely to ensure stability and confirm full recovery.

We apologize for the inconvenience caused. A detailed post-mortem analysis is being conducted as part of our incident management process.
Aug 24, 10:44 CEST

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Scheduled Maintenance: Temporary Limitations for Billing and OPOS Case Management on August 19, 2026
Completed - Billing and OPOS Case Management Fully Operational

The scheduled maintenance and data migration activities have been successfully completed in time. All affected services are now fully operational again. Any backlog that accumulated during the maintenance window has been successfully processed, and all delayed operations have been completed.
We would like to thank you for your patience and understanding throughout this maintenance period. These improvements enable us to continue enhancing our platform and delivering new capabilities to our customers.
Aug 19, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 CEST
Scheduled - As part of an internal data migration initiative to enable upcoming platform enhancements and new features, we will be conducting scheduled maintenance on our platform.

The maintenance window will affect Billing and OPOS Management in the following way:

1) Billing and document creation will be delayed. Consequently, notifications of type "invoice.created" (see https://docs.instellix.io/reference/document-notification#document-created) will also be delayed until the migration has been completed.

2) All API endpoints that provide write access for modifying OPOS cases (please refer to our API documentation for details, e.g. operation ‘addoposcasedecision’) are not available, as well as all related actions within our web portal. Any requests attempting to perform these actions during the maintenance window will receive an HTTP 503 Service Unavailable response with the message “OPOS case migration in progress". We recommend waiting until the migration has been completed before retrying these actions, as write operations will remain unavailable during this period.

We are making every effort to keep the maintenance window as short as possible and to minimize any impact on our customers. We appreciate your understanding and patience as we carry out these improvements to enhance our platform and deliver new capabilities to our customers.
Aug 4, 16:38 CEST

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

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